Warranty Schmarranty-
TardySlip
So Jennifer tried to just walk into an Apple Store for service and was told she has to follow a specific process. They tried to be accommodating and yet she disagreed (Because she is of course right and knows more than us).
Now she takes to the blogosphere to bitch about how she'll never buy an Apple product.
I'm sure she'll be on the local news tonight expanding this to an exploding iPod level.
If you dare, read her entire post.
PS I hope the lovely gentlemen of The Angry Mac Bastards podcast get a chance to review this story.
Short version:
Rather than complete a simple warranty exchange, they want me to make an appointment to drive back to the store to exchange a defective power adapter that is well within the one-year warranty. Seriously. They actually wanted to put me on “Standby” and expected me to hang around for 2-3 hours in case a “genius” became available to evaluate my power adapter and determine why it doesn’t work.
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